Los Patios - Terms and Conditions
1. Subject of the contract
1.1 Definition: Terms and conditions for landlords in the following called "landlord" and the tenant - hereinafter referred to as "customer".
1.2 Upon receipt of the written booking confirmation from the customer, a direct rental agreement is concluded between the landlord and the customer. The basis of the contract - hereinafter also referred to as "booking" - is the written booking confirmation.
1.3 The lessor undertakes to provide the services specified in the booking in accordance with the contract and the law, in particular to provide the customer with the object for the sole use in the booked period.
1.4 The object is let to the customer in the booked period. The customer undertakes to use the object exclusively for personal purposes and at most with the maximum number of persons specified in the booking
2.1 The customer undertakes to pay the rental price stated in the booking, the additional costs and the deposit.
2.2 A down payment of 25% of the rental price is due upon booking. The balance is due no later than the 42nd day before the rental date. If there are less than 42 days between the booking and the start of the rental period, the rental price will be payable in one amount at the time of booking. Cancellation and rebooking costs are due immediately.
2.3 Without full payment, the customer is not entitled to the booked service. The landlord can refuse him the transfer of the object at the beginning of the rental.
3. Travel Documents
3.1 Unless otherwise agreed in the booking, the customer receives after complete payment of the rental price travel documents with instructions from the landlord for key collection, arrival and other information. The travel documents must be presented together with the booking confirmation at the beginning of the rental.
4.1 As far as agreed at the time of booking, the lessor may demand a deposit from the customer at the beginning of the rental as security.
4.2 The landlord undertakes to repay the deposited deposit to the customer after the keys have been handed over at the end of the lease. Any additional costs incurred will be charged. The same applies to damage to the object to be caused by the customer.
5.1 Change requests of the customer, for example with regard to the rental period or the number of persons traveling, shall be deemed to have been agreed upon upon receipt of the written confirmation from the lessor.
5.2 Until the beginning of the lease, the customer may be replaced by another suitable person. This requires a written notification to the landlord containing the name and address of the replacement person. Until the substitute has declared to the landlord that he is responsible for all contractual obligations of the customer, the customer remains subject to the contract.
5.3 The lessor will notify the customer of any changes in service immediately. If the changes are not merely minor, the customer can withdraw within 10 days by written declaration to the landlord free of charge.
6.1 The customer can withdraw from the booking by written declaration to the landlord up to the start of rental agreed in the booking. Decisive is the time of receipt of the declaration of withdrawal.
6.2 The following lump-sum cancellation costs apply:
25% of the rental price for cancellations up to the 42nd day before the rental period
60% of the rental price for cancellations from the 41st and until the 28th day before the rental
90% of the rental price for cancellations from the 27th day before The beginning of the rental or no-show
6.3 The customer is free to prove that the landlord has suffered no or substantially less damage. This is to be assumed regularly if the object could be rented out for the same period and under the same conditions.
7. On site and after the trip
7.1 If nothing else is agreed in the booking, the landlord will provide the object to the customer on the day of arrival from 16 clock in the contractual condition. If the customer arrives later than 18 o'clock, the landlord should be informed in advance. At the end of the rental period, the object must be vacated by 11am at the latest.
7.2 Unless otherwise stipulated in the booking, the customer is obliged to arrange the cleaning himself. The property is swept clean and locked at the end of the rental period. Before doing so, do the following: remove the sheets, rinse the dishes, and empty the wastebaskets and trash cans.
7.3. The object may be used at most with the maximum number of persons according to the booking confirmation. The landlord may reject surplus people.
7.4 Dogs, cats and other animals may only be kept or stored if expressly agreed in the booking. The customer is liable for all damage caused by animal husbandry.
7.5 The customer is required to take care of the neighbors. The customer is obliged to take any existing house rules
7.6 The customer undertakes to treat the object with its inventory and outdoor facilities with all due care. The customer is liable for damages for culpable damage caused by the customer to furnishings, rooms or to the building. Damage has to be reported immediately to the landlord. The customer is liable for compensation for the consequential damage caused by not showing in a timely manner.
7.7 In the event of any disruption to the booked service, in particular any defects in the object, the customer is obliged to do everything reasonable to help remedy the fault or minimize any damage that may occur. The customer is obliged to notify the lessor of any disruption of service without delay.
7.8 The customer can demand a reduction of the rental price from the landlord (return) after returning from the journey, if services were not provided according to the contract and the customer has not negligently failed to notify the defect without delay (without culpable hesitation). The complaint must be received by the landlord in writing within one month of the end of the rental period.
8.1. The landlord may terminate the contract before or after the rental period without notice, if the customer despite previous reminder payments due does not meet in time or otherwise behaving in breach of contract, that the landlord is not to be expected continuation of the contract. In this case, the landlord can demand cancellation costs according to section 6 of these rental conditions.
8.2 In addition, the contract may be terminated by both the customer and the lessor if the fulfillment of the contract is made considerably more difficult, endangered or impaired as a result of unforeseeable force majeure upon conclusion of the contract. Customer and landlord will be released from their contractual obligations. However, they must reimburse the other party already provided services.
9. Liability of the landlord
9.1 The landlord is liable to the customer for the contractual and legal provision of the object.
9.2 The landlord is responsible for the careful selection and control of the key holder and other entrusted with the object persons and companies.
9.3 The liability of the landlord for financial loss is limited to the pro rata triple rental price of the injured person, insofar as the damage was neither deliberately nor grossly negligent.
10. Final provisions
10.1 The invalidity or invalidity of individual provisions does not affect the validity of the remaining provisions. Invalid or ineffective clauses will replace the landlord and customer with effective ones that come closest to them economically and legally.
10.2 In the event of a judicial dispute, the seat of the defendant is determined as the place of jurisdiction.